Uggs Stores: Shoes.com
With Shoes.com, you've got another big, sprawling site that offers some ugg boots and shoes as a sideline, while hawking other types of footwear as well. This isn't to say that it's not a great site: it is, offering a clean, easy-to-navigate design that's intuitive and maintains the most important links at the top of almost every page, even the shopping cart. Not only that, it's such a big site that its sheepskin offerings are pretty big, too: just within the men's selection, there are sixty models of footwear containing sheepskin components, from classy Johnston and Murphy casuals to Minnetonka moccasins
and Ugg Australia
boots and shoes. The search options are quite easy to use, and you're not going to have to put in much effort to find the FAQs page, which covers everything from shipping to returns and basic customer service.
Available Brands and Styles
and Ugg Australia
lines dominate the Shoes.com sheepskin options. With Ugg Australia
, boots like the Bandon
, Adirondack Tall
, and the Torrey
predominate, although you'll also find plenty of slippers like the Women's Fluff Scuff
sheepskin slippers like the Women's Sheep Slide and the Men's Twin Gore Sheepskin are represented, as are the various models of boots and the sheepskin mocs for which Minnetonka is famous. But the selection hardly stops there! Brands as variable as Johnston and Murphy, Born, acorn, Ted Baker, Merrell, g-series, BearPaw and Florsheim have thrown their sheepskin footwear into the ring, and Shoes.com is happy to include them here.
Once you've found the perfect sheepskin boots on Shoes.com, it's easy to order them. The method doesn't deviate much from the e-commerce standard: you click on the item's picture or description, whereupon you're taken to a product-specific page where you can select size and color. This page also includes a description of the boot you've chosen, and may include a variety of views of the item, as well as a series of suggestions for similar or complementary items. Click "Add to Cart," and it's automatically sent to your cart. At this point, you can continue shopping or go straight to checkout. If you choose the latter, you'll need to create your account before you go forward, including all shipping, and credit card information. After that, it's all a matter of a few clicks, and your footwear will be on its way to you via the United Parcel Service (UPS).
Payment Options & Gift Cards
You can pay for your Shoes.com purchases by using U.S.-issued American Express, Visa, MasterCard, and Discover credit and debit cards, and you can also use the Bill Me Later service. Nothing else is accepted. Gift certificates aren't available, but you can send gift orders to others; you can even include a gift message.
Shoes.com will ship your footwear for free anywhere in the U.S. by UPS standard shipping. UPS 2nd-day shipping is available for $11.50 per pair (plus $3.00 for any additional pair). The exception is for Hawaii and Alaska, where UPS standard shipping is not available; however, your order will be automatically upgraded to 2nd-day shipping for free. Unfortunately, no deliveries can be made to P.O. boxes or APO/FPO addresses.
Returning an order to Shoes.com is pretty much par for the course. All you need to do is go to your "My Account" page, log in, and select "Return an Order." From there, you can print out a pre-paid U.S. Postal Service or UPS label. Follow the simple instructions in the Return section, and you're home free. Just be sure to return the footwear clean and unworn, and in the original box. If you have any trouble, you can email them or call for help; the contact information is easily accessible from the FAQs page.
It's easy to access Customer Service: just go to the FAQs page and select the proper subject. One handy feature of the FAQs page is that when you make your selection, you won't be shunted to a new page: you'll get a nice dropdown write-up that'll give you instructions on what you need to do, complete with contact information if applicable. This is great if you need to check on several things at once. The information is clear and easy to follow, and includes info on the Shoes.com 115% price guarantee. This is much like the 110% guarantee commonly seen on footwear sites, only more generous. In essence, you can get 115% of the difference should you find the exact same footwear for a lower price at another online site, and then buy them from Shoes.com anyway.